Through mid-August, the Census Bureau will call households who have responded to the 2010 Census if we need to clarify any answers about the number of people living at the address. These calls are simply to clarify answers that have been given and to make sure we count everyone once, only once and in the right place. Not every household will receive a call. The Census Bureau estimates that we may need to call about 8 million households over the four-month period. If you get a call:
•The caller will identify themselves as working for the U.S. Census Bureau and that the purpose of their call is to help the Census Bureau take the most accurate census and to ensure we have counted everyone at the right address.
•The caller ID will likely show “U.S. Census Bureau.” If this text is not supported (such as on a cell phone), then the inbound toll-free number should show up. The exact number depends on the language skill for which the call is made. If a household would like to confirm they have been contacted by the Census Bureau, they could call one of the possible numbers above and use the eight-digit case identification number they were provided to complete the interview. The interview will take approximately 10 minutes.
•2010 Census takers will not ask you for your social security number, bank account number or credit card number.
•2010 Census takers never solicit for donations and will never contact you by e-mail.
•2010 Census takers will not ask about your citizenship status.
•The information collected over the phone, as well as provided on the census form or to a census worker in-person, is kept confidential by law, Title 13, U.S. Code - which is the same law that protects all information provided to census employees.
•If the interviewer calls and nobody answers the phone, he or she will leave a message requesting the household to return the call. In addition, a specific case identification number will be provided so the household can call back and complete the interview.
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